BSNL — Unnecessary deduction from account balance

Address:Dhanbad, Jharkhand

Dear Sir,

I am a customer of BSNL prepaid services. My mobile number is [protected]. On 16th of January Rs. 30 was deducted from my phone balance. When I enquired the customer care representative regarding this case, he said that I am subscribed to a service for beauty tips. I have not subscribed to this service, this is a deduction done by BSNL deliberately as my brother is also facing the same problem. He is also a BSNL prepaid service user and is also being charged for the same beauty tips activation.

Regards,
Priyanka
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BSNL — unnecessary subscription of beauty tips

i am just fed up with unwanted subscription of beauty tips pack, and i request 4 - 5 time at bsnl customer care to deactivate this pack.. but the didn't help me and complain about 3 - 4 time but there is no response from bsnl.

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