[Resolved]  BSNL East Up — Activation of service without request

Address:Allahabad, Uttar Pradesh

Dear Sir/Madam


I have deactivated Music Station service for my mobile [protected] on dated approx 20th April 2010. Moreover I got confirmation from BSNL that service has been deactivated successfully but the charge been deducted for the same service after its deactivation. While talking to Customer Care they are unable to find out mistake and also stated that money deducted (Rs. 19) will not be refunded in future. Please take a legal action for this.

In anticipation of your kind response

Regards
Sunil Kumar
Faculty, Computer Science
BBSCET, Allahabad
Mobile No. [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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I HAVE NOT FOUND SPEED IN COMBO PLUS 600 OF 2MGPS NOW I AM GOING TO CUSTUMER CARE
SWATANTRAMOHAN
[protected]
SULTANPUR
UP
INDIA
I have deactivated {Mobile invester subscription pack, short code[protected]} service for my mobile [protected] on dated approx july 2010. Moreover I got confirmation from BSNL that service has been deactivated successfully but the charge been deducted for the same service after its deactivation. While talking to 1503 Customer Care they are unable to find out mistake and also stated that money deducted (Rs.30) will not be refunded in future. Please take a legal action for this.

In anticipation of your kind response
my WII[protected] is not working since 20 days due to Charger is not work i have several time to complain on mobile no [protected] shahganj teiiphone exchange sde.But he is fail to take any action.

kindly take a legal action for above service.

For Prabhavati Devi
[protected](mp singh}
i have used your service on m.no.[protected]. without activation of cricket service 30 ruppees deducted by you.this type problem i face many times. your cutmor care oprator is not give the properly response about it.in future pl.not active any service of my this mob.no

thanking you
My name is arun.My mob.no is [protected].I want to state that bsnl is
charging me RS 15 per month on the activation for chat messenger without my concern.I
contacted customer care they replied that their are no service active
on your mobile.
so, i request you to kindly provide me information about the the same
and kindly provide the deducted amount into my mobile.

thanking you

Arun
plz sir,
My name is vikas My mob.no is[protected].I want to state that bsnl is
charging me RS 5 per 14 days on the activation for[protected]cricket gossips)without my concern.I
contacted customer care they replied that their are no service active
on your mobile.
so, i request you to kindly provide me information about the the same
and kindly provide the deducted amount into my mobile.
and service deactivate...
thanking you

vikas

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