[Resolved] BSNL Evdo — deduction of balance | |||
I am using BSNL EVDO Service(Ph. no: [protected](Noida) - Unlimited 750 Plan). I am Experiencing a problem regarding internet service from BSNL. On 29th November my internet stopped working, so i checked my balance which was around 5400 yesterday dropped to 202 and then dropped to 0 and my account validity also reduced from April 2013 to Dec,2012. As i have unlimited service so it should not be because of my data usage. I have tried to contact BSNL Regarding this issue but have not received any response. I have also Registered a Complaint on BSNL Customer Portal(Docket no: K30UP304210). It's been more than a month and my problem has not been resolved & I have not received any information from the company as well. I have tried to contact BSNL Nodal officer, Noida SSA but no one is picking up the phone. I have also sent an email to PG Appellate Authority, UP west but have not received any response. I want to know on what basis they have deducted 5400 rs. I'll be very thank full to you if you help me in this matter. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
BSNL/EVDO — deduction of balance
My name is pankaj, My mobile No. is [protected], my service provider (BSNL) has actvated for MVDO service without my knowledge and charged Rs.30.00 from my account. Please help me to deactivate this service. In fact I even don't know the meaning of MVDO.