[Resolved] BSNL Excel Prepaid

[Resolved] BSNL Excel Prepaid — Balance Vanished

P Pankaj Sethi from Guwahati, Assam

I have a prepaid connection of BSNL in Assam. Because of my heavy usage I had a balance of about 6500 around 1st Nov. Then I had to leave for Delhi for about 40 days. I cannot use the phone in Delhi neither can I recharge it there for validity. When I came back I realished that the balance on my phone simply vanished. Even after recharging for validity it did not show up. I called up their call center. They say that since my validity was not renewed before 3rd Dec they have forefieted the balance. For want of say about 50 Rs. towards validity extension which I could not do because it is not possible to get done from Delhi, they have forefieted my Rs. 6500/-. What do we call it? Can I expect any redressal? Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

mahavir mamgain

from Karnal, Haryana

I want a unsubsribe from BSNL radio
M.no. [protected]

shridhar2008

from Chennai, Tamil Nadu

Just again call 12630033. there will be one option to unsubscribe.

sunil kumar mohanty

from Mumbai, Maharashtra

Excel prepaid — balance

I have BSNL Excel prepaid (jharkhand circle) with mobile no. [protected], with a schem sim (of Rs 499) every month Rs100 will add to talk time for first 15 month, but after some day of activation it was blocked for unknown reason, and after long followup of months it was started,but this time my balance was nil,nor i am geting rs 100 every month,

regards,

sunil mohanty.

prabhjit singh

from Chennai, Tamil Nadu

i want to stop my hello tune. my bsnl no is [protected]