[Resolved] BSNL — False Subscription & deduction of Rs.20/- towards Bhavishyavani Pack | |||
Dear Sir, On 18.10.2012 at around 21:28 Hrs. I received a Message from "[protected]", thanking me for subscribing for "Bhavishyavani Pack" for which Rs.20.00 will be charged par month. Before, I could read and react to such false message, the amount has been deducted from my Balance and I again received a Message from "BP-ONMOBL" at around 21:39 Hrs. confirming deduction. Since, this pack was not subscribed by me, I called the BSNL Customer Care (Wireless Call Centre) at around 22:09 Hrs. The Call Center executive gave me Docket No. J18UE308748 for the complaint booked by me. He also assured me that the amount will be re-credited to my account within 4 Hrs. Till now, the amount has neither been refunded nor I heard anything from BSNL. It seems, BSNL has intentionally, made this practice to earn money. Here, I wish to mention that such false subscription and deductions from my account had happened earlier also. May I request you to kindly help me in the matter. Samir Anand Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
false message
I HAVE RECEIVED A SMS FROM LM_NimbusIT ON[protected]. YOUR MOBILE NUMBER HAS WON 200000GBPOUNDS ON THE INTL MOBILE DRAW 2009.TO CLAIM PRICE CONTACT DR CINDY VIA EMAIL [protected]@live.com.I HAVE CONTACTED BUT NO REPLY.CAN I BELIEVE THIS.MY PHONE NUMBER IS [protected] my e-mail address is [protected]@ymail.com
I HAVE RECEIVED A SMS FROM LM_NimbusIT ON[protected]. YOUR MOBILE NUMBER HAS WON 200000GBPOUNDS ON THE INTL MOBILE DRAW 2009.TO CLAIM PRICE CONTACT DR CINDY VIA EMAIL [protected]@live.com.I HAVE CONTACTED BUT NO REPLY.CAN I BELIEVE THIS.MY PHONE NUMBER IS [protected] my e-mail address is [protected]@ymail.com
I HAVE RECEIVED A SMS FROM LM_NimbusIT ON[protected]. YOUR MOBILE NUMBER HAS WON 200000GBPOUNDS ON THE INTL MOBILE DRAW 2009.TO CLAIM PRICE CONTACT DR CINDY VIA EMAIL [protected]@live.com.I HAVE CONTACTED BUT NO REPLY.CAN I BELIEVE THIS
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![Bharat Sanchar Nigam [BSNL] Website](/img/bn/www.svg "Bharat Sanchar Nigam [BSNL] Website"){kind=small}
![Bharat Sanchar Nigam [BSNL] Address](/img/bn/location.svg "Bharat Sanchar Nigam [BSNL] Address"){kind=small}
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
BSNL — false message
I HAVE RECEIVED A SMS FROM LM_NimbusIT ON[protected]. YOUR MOBILE NUMBER HAS WON 200000GBPOUNDS ON THE INTL MOBILE DRAW 2009.TO CLAIM PRICE CONTACT DR CINDY VIA EMAIL [protected]@live.com.I HAVE CONTACTED BUT NO REPLY.CAN I BELIEVE THIS.