[Resolved] BSNL — Fraud in 3g data plan

virani_joush

from Anand, Gujarat

Address:

Sangli, Maharashtra

Respected sir,
I have done recharge for bsnl 3g with rs. 601 pack but I am not getting speed of 3g. They are providing me speed of 2g i.e. around 15-18 kb/second download speed. I have complained in bsnl customer care and my complaint number was IF[protected]. Try called me and told me that mine validity for 2g is still not ended (although I don't have any data in my 2g goes plan that's why recharged with 3g plan) so I will not get 3g speed. I have paid for 3g data speed and they are providing me just 2g speed.
Thanks you sir for your assistance.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

yogy1967

from Sikar, Rajasthan

bsnl/3g — data package

on service call i recharge our 3g mobile no. [protected] from Rs.750/- for 5gb for 1 month validity. but i dont have speed of 3g and i call 7 times in custmer care from our mobile no. [protected]/[protected] but costmer care never getiing asatisfactory answer to me and disconected my both phones to custmercare representative. my money and time both are waistes in your poor services
kindly reply me and solve my problem

KAUSTUBH PAHARE

from Bardoli, Gujarat

Yeah! same is happening with me to I don't even know now where to go and find some help.
Kaustubh Pahare
Student
Bhilai(C.G)