BSNL Gprs — wrong deduction of money.

BSNL Gprs — wrong deduction of money.

R Rajeev Mukherjee

Sir, I am Rajeev from lucknow. Yesterday i got a service message(download katrina kaif wallpaper). I started to conect it, suddenly I recieved a download link, which I clicked no, but I've been charged 10 Rs. I called customer care, there I got no responce. Sir, monthly i recharge my account with 230Rs. gprs card, in which surfing is free. SIR this is fraud to me. Was this information helpful? No (0) Yes (0)

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Comments

Prasad Pore

from Pune, Maharashtra

Sir,
I am Prasad Pore. I have prepaid service ([protected]). By mistaken I replied to service 54000 (Seeing cricket live score). Activation charges are not mentioned there. When I activated that service, my 30/- were deducted. I called customer care and send a message UNSUB ALL to 54000. But still that service is in activated status. I think this is a big fraud to customer by not giving the charges and deduct large amount.

Raju

from Kolkata, West Bengal

http://portal.bsnl.in/bsnlcca/login.aspx this is BSNL Complaint Booking site.
add me in facebook https://www.facebook.com/raju.burnpur