[Resolved]  BSNL Gprs — gprs not working

Address:

Moradabad, Uttar Pradesh

am using a BSNL up west Excel number (+91-[protected]) on my NokiaX2-02 handset . I have been using its BSNL Excel GPRS through my mobile phone and data crd . You can very well undertand my dependability on availability of internet through Mobile GPRS.

Now, since 28/02/2013, the GPRS connectivity to my number stopped functioning, and error like " Packet Data Connectivity not available" and "Link not avilable" stared appearing on my handset screen when tried to connect the net. I waited for couple of days thinking that it may be temporary network problem but finally I lodged a complain thorugh
Customer Care rang me up and suggested few settings change and assured that the GPRS connectivity will now work. But unfortumately, nothing happened and same old error kept coming on my handset's screen. I have already downloaded the latest settings from BSNL viz bsnllive, bsnlnet, bsnlmms and bsnlstream but these settings als are not of any help. Strangly, when I tried to connect through another BSNL prepaid SIM, the GPRS connectivity worked properly. Therefore, it seems that somehow my no. has been deactivated for GPRS connectivity by BSNL.