[Resolved] BSNL Gprs Service — Recharged but not working- still not resolved

njdeka

from Gurgaon, Haryana

Address:

Panipat, Haryana

Dear Sir,
I have registered online complain on dated 26.07.12 against the the BSNL GPRS service which has been not working after recharge (Complain No. G26HR303940) for Mobile No. [protected]. Also can't make call from the number as the call rejected every time. But no response has been shown for the same. Again second complain registered on dated 27.07.12; but still neither the problem has been resolved nor any progress has been shown for the complain registered.
Also not able to call the customer care no. shown in the site.

Still the complaints are showing open/pending. (snapshot attached)

So requested to look after the matter which is not satisfactory at all.

Thanks,
N J Deka
Panipat
Contact No. [protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Dr. Anurag Benawri

from Anand, Gujarat

BSNL - GPRS — Gprs service not working

My mobile no. is [protected]. I have been using BSNL's GPRS service since more than a year now. However since yesterday, the service has stopped working. I contacted my friends using the same service of BSNL Bhopal. All have the same problem. BSNL's helpline at [protected] simply does not answer even after holding on for 15 minutes.

nishant bansal

from Anand, Gujarat

bsnl gprs services — not working gprs

i have requested to the customer care executives for the gprs services, but the executives are unable to solve my problem. every executive has its own way to handle the problem. they donot know how the gprs service works. my cell no. is [protected]. i have complained so many times...

shashank

from Gurgaon, Haryana

BSNL Gprs Service — gprs not working

I have been using BSNL GPRS service from about oct 2009, and it was working fine.

But after the last recharge of Rs 230/- (for 1 month unlimited gprs) on 10th Jan 2010, my GPRS has stopped working.

When i starts my web browser on mobile, it gives the messege "SUBSCRIBE TO PACKET DATA FIRST" and "Link not available".

I have been calling to customer care for past 8 days (i.e. from 12th Jan 2010) for about 3-4 times per day and i have tried all the tricks/solutions told by customer care, but still my GPRS is not working and is showing the same messege "subscribe to packet data first"

I have the gprs settings; my valdity expiry is 8 months away; have a balance >200.
i have prepaid sim of panipat.

give me some solution.