[Resolved]  BSNL, gujarat — worst service

Address:Surat, Gujarat

I HAVE TALKED TO CUSTOMER CARE 3 DAYS AGO REGARDING GPRS SETTINGS, HE TOLD ME THAT I WILL SHORTLY RECEIVE MESSAGE OF SETTINGS, THEN AGAIN I CALLED IN THE NOON THEN AGAIN HE TOLD ME THAT WE WILL SEND YOU SETTINGS IN SHORT TIME, NOW THE TIME IS OUT OF ACCESS THAT YOU PEOPLES DOES'NT UNDERSTAND THE VALUE OF THE CUSTOMERS.NOW WHEN I CALL AT CUSTOMER CARE AND TELL THAT I WANT THE ANSWER THEN THEY JUST PUT MY CALL ON HOLD, AND DON'T EVEN COME BACK TO GIVE THE ANSWER.
THIS IS THE RIDICULOUS SERVICE THAT YOU ARE GIVING TO YOUR CUSTOMERS.
I HAVE HEARD A LOT THAT BSNL IS THE WORST COMPANY IN GIVING SERVICES BUT NOW I HAVE REALISED THAT IT IS REALLY A WORST COMPANY, THIS COMPANY DOES'NT CARES THAT WHAT CUSTOMERS ARE.

RIDICULOUS.
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Aug 13, 2020
Complaint marked as Resolved 
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BSNL Mobile — weak service and no answer

HI,
MY NAME IS PIYUSH KOTHARI. MY CELL NUMBER IS[protected].I HAVE TALKED TO CUSTOMER CARE 3 DAYS AGO REGARDING GPRS SETTINGS, HE TOLD ME THAT I WILL SHORTLY RECEIVE MESSAGE OF SETTINGS, THEN AGAIN I CALLED IN THE NOON THEN AGAIN HE TOLD ME THAT WE WILL SEND YOU SETTINGS IN SHORT TIME, NOW THE TIME IS OUT OF ACCESS THAT YOU PEOPLES DOES'NT UNDERSTAND THE VALUE OF THE CUSTOMERS.NOW WHEN I CALL AT CUSTOMER CARE AND TELL THAT I WANT THE ANSWER THEN THEY JUST PUT MY CALL ON HOLD, AND DON'T EVEN COME BACK TO GIVE THE ANSWER.
THIS IS THE RIDICULOUS SERVICE THAT YOU ARE GIVING TO YOUR CUSTOMERS.
I HAVE HEARD A LOT THAT BSNL IS THE WORST COMPANY IN GIVING SERVICES BUT NOW I HAVE REALISED THAT IT IS REALLY A WORST COMPANY, THIS COMPANY DOES'NT CARES THAT WHAT CUSTOMERS ARE.

RIDICULOUS.
BSNL should be noted in Guinness book for its worst service..
it also seems that no action has not ever been taken till date against such company because it's government company. do you think this is a professionalism. the way they provide service is worst ever i have seen so far.
Launch complains directly

http://bsnl.sparshindia.com/complaintportal/

select your region and put your complains :)

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