[Resolved] BSNL Handygo — Auto subscription and deduction of balance

sas1138

from Delhi, Delhi

Address:

Assam

I, Saswata Dutta, have a BSNL prepaid sim ([protected]). for the past month every week I get a message from Handygo telling me that i have been subscribed to Fever offer worth Rs 8 without my consent. Even though I send a sms (which costs rs 2 extra ) to unsubscribe, i did't get my money back and every time the offer is renewed after 6 days. This has happened around 10 times and i lost more than rs 100. I even complained to BSNL helpline twice to no avail.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Kamanasis Panja

BSNL — Balance deducted worth rs:100.00 without any region.

Deer sir,

My acunt balance of the prepaid connection(BSNL) deducted worth rs:100.00, without any region, in 28th april 2009 at 12:02a.m. Apart.
I complan to the castomar care in several times's.
But they can't give me a solution.
And any feedback.
My cell number-[protected]
And currently my complan number-3695982

Thanking you.

Kamanasis Panja

bobu1968

from Dibrugarh, Assam

bsnl handygo — activating the service, without opting for that

instead of deactivating the service, of handygo, via sms, as they suggested,and after getting the conformation that the service is deactivated, then also automatically it is getting activated, and my phone balance is getting deducted..