[Resolved]  BSNL — Harassment of BSNL customer care

Respected sir,I want your kind attention for this harrusment.from the bigining my ph no-[protected]
1.BSNL network in my area(vill-Ramkrishnapally kowgachi,p.o-Shyamnagar, Mobile Tower-noapara)is very bad. 2.On the day of 14,15 September 2013 BSNL cut a vast amount of rs/- for that my balance which was approx 96/- came to 16/-.
3.on the day of 16th Sep 2013 I lost my ph.due to an accident.on 17 th Sep I told to customer care to block my sim ,they told me within 72 hr they will block my sim.bt they did't do that.after that they only blok outgoing cl of my sim.
4.on day day of 23rd Sep 2013 I issued a duplicate sim from Barrackpur BSNL officea,but in here I m facing same problem.all outgoing cl are barred.I alread gave complain to customer care.complain no 119524.
5.Because thise much days has gone from 16-23 Sep I am loosing 144/- promo validity and talk time value.on the of 16 th Sep 2013.I hv done this recharge.this recharge validity-18th Sep 2013.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
BSNL customer support has been notified about the posted complaint.
Complaint comments 

Comments

Respected sir, I want your kind attention for this harrusment.from the bigining my ph no-[protected]
1.BSNL network in my area(vill-Ramkrishnapally kowgachi, p.o-Shyamnagar, Mobile Tower-noapara)is very bad. 2.On the day of 14, 15 September 2013 BSNL cut a vast amount of rs/- for that my balance which was approx 96/- came to 16/-.
3.on the day of 16th Sep 2013 I lost my ph.due to an accident.on 17 th Sep I told to customer care to block my sim, they told me within 72 hr they will block my sim.bt they did't do that.after that they only blok outgoing cl of my sim.
4.on day day of 23rd Sep 2013 I issued a duplicate sim from Barrackpur BSNL officea, but in here I m facing same problem.all outgoing cl are barred.I alread gave complain to customer care.complain no 119524.
5.Because thise much days has gone from 16-23 Sep I am loosing 144/- promo validity and talk time value.on the of 16 th Sep 2013.I hv done this recharge.this recharge validity-18th Sep 2013.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Sanchar Nigam [BSNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    15954
    Pending
    0
    Resolved
    6087
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
    View all Bharat Sanchar Nigam [BSNL] contact information