BSNL Hyderabad — Broadband Service down for 72 hours

Address:

Hyderabad, Andhra Pradesh

Tele No[protected], Functioning at Residence of Director, Simulator Development Division, MCEME, Trimulgherry (Organisation of Indian Army, Ministry of DEfence) Broadband service is on this telephone.

Complaint lodge - broadband not working on 14 Sep 2010, Complaint No[protected].

Mr Rao from BSNL came for rectification and announced to our representative that the wire is required to be changed then only the broadband will function. BSNL wants the consumer to change the wire where as it should be the responsibility of the serive provider to do so as they charge installation fee. Even we have written a letter for the same problem of changing the wire which is received by them still no action has been taken.