BSNL — illegal deduction of balance

Address:West Bengal

from bsnl number [protected], on 16th november 2012,rs 20 was deducted from the balance on account of Easy Vault service. A sms came and the balance was deducted. No previous registration was done for such service. A complaint was lodged at the customer care service of BSNL, they had assured of an immediate act within 24 hours, but no action has been taken. they had given a docket number of the complaint. it is K16CD300749. I would request for a stern action against such sleazy and illegal process of BSNL. Hoping for a quick action from your side. Thank You.
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BSNL — illegal deduction

Dear Sir,

I am sim holder of BSNL mobile no. [protected]. They are illegaly deducting Rs. 40 on 24.01.2012 from my balance in the name of MIMOBITV[protected] service.

As I am not requesting for any this type of services on my mobiles . I have also complaint to the Customer care of BSNL but no response receive from them.

So I request you to look over this matter.

Thanks & Regards
Pushpendra Jain
Udaipur (Raj.)
Mobile No.: [protected]
Dear CC,

On 15th of this month, I used the data from my Bihar BSNL No.- [protected] for near about 10-15 minutes only and a balance of near about Rs 100/- was deducted from my balance. My balance was dropped from Rs 265/- to Rs 165/- ( as I remember).

I could not able to understand the rate of deduction for using the data. I was waiting for the last two days that the amount will be reversed. But sorry to inform that it has not been credited in my account balance.

Regarding this, I had talked (with great effort as CC service is horrible and not connected frequently) to you people many a times but till date not any action has been taken.

Further I request you people to kindly reverse the amount for the earliest so that I can enjoy the uninterrupted services of India's No-1 service provider in the telecom sector i.e BSNL.

Looking forward for a long term association...

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