BSNL — Incorrect information given by customer care representative

Address:

Maharashtra

I called up bsnl customer care to get the details of plan which provides unlimited STD from bsnl to bsnl. She said, please recharge with Rs344.
I asked her to inform the shop owner as well, the same was told to him as well. As expected, it was incorrect information as the recharge was for LOCAL and not STD. This whole recharge is useless to me as i wanted to make only STD calls.
Even after making repeated calls, bsnl guys are not answering on my problem.