[Resolved]  BSNL India — TELEPHONE INSTRUMENT REPLACEMENT

telephone — Service and Replacement for my own telephone instrument

Sir,

I have taken one Phone Connection (landline-WLL type) in BSNL Mela conducted before 2 years in Trivandrum. From that period onwards i have problem in my telephone equipment which they have provided me .I have informed and approached several times for rectifying the complaint. But my telephone exchange people are doing nothing for me. Normally they are replacing the battery and holding my telephone for 3/4 days for battery checking. Last time before two days i approached to Mr.Jagannath, JTO, Medical college Section , he said that i have to buy battery and he will not replace the set. Before 3 days their own service personnel said to me that JTO can do the replacement for that he have to change the programme through computer. Actually i am the victim of worst and bad service of BSNL. Please do action against the officers becoz i cant disconnect the line or change my number . I am already taken this connection for one year plan. My contact number is [protected]/[protected]

Dear sir,
Please change immediately my instrument, my instrument is very old and no hear any word from other side.