[Resolved] BSNL..indiranagar.. Bangalore — Telephone surrendered in Jan 10 but billing is done every month

vijay kamath

from Chennai, Tamil Nadu

Address:

Bangalore, Karnataka

My telephones no.25234457 & 25223446 In Bangalore (address, Flat no.B-402,Aaishwarya Opulence outerring road,Marathhalli,Bangalore under Indira nagar telephone exchange) were surrendered on 11th Jan 2010 vide acknowledgement of BSNL Indiranagar ref.no.1364dt.11th Jan 2010. The Payment upto the date of disconnection was paid and it is only after showing the receipt, the telephone instrument was accepted. Instead of refunding the deposit, I am surprised to see that everymonth, I am finding the BSNL bill propping up in my Bank account as I used to make payment ONLINE.
Would the authorities cause examination and arrange to refund the deposit at the earlierst?
I may also inform in the above context, I have vacated the house and reallocated to Chennai during 1st week of Jan.itself.
Hope the authorities would try to sort out this matter at the earliest .
Regards
Kamath

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Aug 14, 2020

Complaint marked as Resolved

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Comments

srinivas.a2010

from Bengaluru, Karnataka

Worst Servie BSNL Internet

I paid the bill on[protected] still i didn't get the Internet re-connection.If we called Custpmer care service they are not responding. BSNL services are very worst and they are cheating the People. If you went to pay any bill amount in Kormanaga BDA complex an old woman sitting in counter 4 and 5 and she was not intersted to do her job. You will not get any response if you meet BDA complex. Employees are chating with their colligues and nobody repsponse. BSNL is a fraud and other private services are best.

senthilrtech

from Hyderabad, Telangana

yes this is correct even in indranagar branch when custome is going to rebet bill(refunding the bill amount where phone is not working).as they are treating as enemy.old man who sitting in indranagar 3rd floor(customer office) he is treating as slave.i dont know their action is like why u look BSNL connection and eating our head...seriously i piched off...think we are educated people...if any illetrate people going to Indranagar branch he will die like any thing...please take remedy action to provide good service...