[Resolved]  BSNL internet — Internet not working

From past five days, the internet service in my house is down. The DSL lamp is also not on. I have complained twice to the fault repair service. But without any use. My user id is aparna_bhargav.

Kindly do the needful.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Follow these steps:

1. Turn on your modem, open any browser, type in the browser http://192.168.1.1
2. It will prompt you for username and password. put "admin" (without the quotes) in both field.
3. Go to Advanced Setup. There will be 5 bridge connection and 1 PPPoE connection.
4. Edit PPPoE Connection.
5. Click next, next. Then you will see PPP User Name and Password.
6. Set the user id to the first user id with which the connection was taken. and its password as well.
7. Next and Save and reboot the modem

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Sanchar Nigam [BSNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    15953
    Pending
    0
    Resolved
    6087
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
    View all Bharat Sanchar Nigam [BSNL] contact information