I applied the IPTV on 11.07.09 and cheque got cleared on 14-15 of the same month. at the time of booking executive (Mr. Hitesh-[protected]) has told that Modem will be replaced at the cost of Rs. 600/- (after checking the Modem) but at the time of installation the amount was told as Rs. 1,600/-, so I refused to take the connection at the same movement because of wrong commitment before starting. Now when I call for refund the security amt he replied that he need an application from me and collected from me on 19.07.09, again he didn't come. When I call again he replied that he will conform me soon Then he gave me a new No. of Mr. Narendra to ask about cheque and I am asking him a long and his only revert is cheque will be dispeched tommorow or cheque is couriered and he will provide me the POD No. but till today I have not received the cheque.
Now it 2 months has passed but I have not received my money back and not received any satisfactory revert from Them.
Pls help me out.
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Rajeev Jethwani
Jaipur.
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