[Resolved]  BSNL Kalyan (west) — New connection not activated

Address:Thane, Maharashtra

Respected Sir,
I had applied for new telephone connection. New connection has been provieded by BSNL Kalyan (west) on 18/06/2010 but still it is not activated. Please inform to the concerned to activate telephone connection at the earliest. I would be very greatfull to you

Yours Faithfully,

Dinesh Sonawane
customer id- [protected]
Order No.[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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BSNL — New connection not activated

I have got new cnnection of Broad Band from BSNL.All connections are completed including Modem on[protected]. I have also recieved Username and password. But the cnnection is not yet activated. I contacted BSNL Office.They told me that there is some prblem from server side. Today is[protected]. Please tell me how many days will be required to activate my Broad Band Connection
I have applied for a new BSNL connection on 25th of April, however till date I have not got the connection. Today is May 12th and I have called the BSNL office about 20-30 times in this single day to follow up for this connection. I have called them all these days, however they will always say that they are looking into this connection and will activate the same. There is nobody in BSNL office to register your complaint or look into your complaint. It is a pathetic service that the BSNL office provides. The staff demand bribe upfront, they infact told me to keep some amount ready when they visit the house for the connection. It is a shame on such a big organisation to fool the customers and their staff asking bribes without any fear or hesitation. They are delaying the connection primarily to get more bribes. It's a shame to the entire nation that bribes have become the norm of the country.

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