[Resolved] BSNL Kanpur — Non working of Telephone

khare_san

from Kanpur, Uttar Pradesh

Address:

Uttar Pradesh

Dear sir,

we have a land line connection with bsnl kanpur no.2531965 Benajhabar Exchange.
From last 2 months my phone is dead, some times it work but from last 25 days it was dead .We have done many complaint and last complaint No-2 dated 22nd june2011-but no response till date we have get,

In continuation of this also inform to your DE of Benajhabar Exchange, SDO Mr Dixit & JTO so please look in to the matter as soon as possible. If you are not able to provide good service so please tell so we can proceed to disconct our telephone line.

Rajesh Bahadur
8/160 Arya Nagar
Kanpur-208002

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Aug 13, 2020

Complaint marked as Resolved

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Comments

spbajpai

from Jaipur, Rajasthan

That I Have landline connection no.2532714, with broadband facility, installed at 7/37, adharshila, Tilak nagar, Kanpur, under jurisdiction of Benajhabar exchange, Kanpur, lying dead since last 2 months.
despite of my several complaints through telephone & personal contact to SDM & DM, I could not get success to restate my connection, though I am getting regularly bills which have been paid always before the due date.
such problem always persist in every month, where 7to 8days remain in order, but dues have been paid regularly within time. Now, the question arise for what purpose payments have been made, the same should be refunded or adjusted against the future bills. Beside this, resposibility should also be fixed, the person resposible, because I sufferred loss economically & mentally, for which your depatment is solely responsible with all cost.
(SATYA PRAKASH BAJPAI)
M.NO.[protected]