[Resolved]  BSNL — bsnl 3g service

Address:

Karimnagar, Andhra Pradesh

Hi All,


I would like to log a complaint againist the bsnl 3G and customer care
call back services based on below reason

*Problem Description:* Internet connectivity problem since 10 days.

My name is srinivas thadem and my 3G terradata data card number is +91-94944
-37531. I have purchese data card 5 months back and it was working fine when
i was using in Andra Pradesh. But it is not working properly when i am using
in MAHARASTAR, Pune District. I am getting connectivity problem frequently,
and I called to customer care people many times but there is no
response and no solution from the customer care people. Many times they kept me on hold for 38 minitus and 50 minutes and after that they used dissconnect. and one importent hing is basnl is providing the call back service from the customer care but it is not following the same. they are cheating the people.The major problem is connecting to customer care people is very very
difficult.it is taking so much time nearly 1-2 hrs. And one more thing is I
am calling from maharastra so it is paid call.about call back service this
is also never and ever worked. I have tried many times from
[protected],[protected] and finally from data card number +91-94944
-37531 but till today i did not get any call from bsnl customer care
reagrding my issue. I have spent around 150 rupees to call the customer care
eventhough my problem is not get solved till today. the numbers are
[protected] and 1500, and [protected] are not use full.Please if you are
using bsnl service and try connect from your mobile so that you can come to
know what is the problem the people are facing to connect customer care.

But I came to one thing practically why the people are not prefer to use
bsnl service, beause of the bad srevice and irresponsibility.

None of the toll free number is working prperly and noe of the customer care number is working properly


please consider my request and provide the complaint number.
For further communication please contact me on [protected]



Regarding

Srinivas thadem
Contact No: [protected]