BSNL Karnataka — BSNL broadband connection is not working since 20 days, need reduction in my monthly bill.

Address:

Bangalore, Karnataka

Hi, I have a BSNL broadband connection registered at BSNL office, near Kadugodi Bus stop, Bangalore. This is the 4th or 5th time happening, and BSNL provides pathetic service. The broadband just gets disconnected by itself and customer service is just too bad. People are lethargic and rude. We have registered a complain number ([protected]) and went to the office several times requesting to get it fixed, but all in vain. Politeness and humbleness does not work anymore in the world, especially with Govt. servants? It is now 20days since we have raised the complain request, but no use. All BSNL service does is, they close the ticket by themselves all the time, without informing ur nor bothering a bit to fix the issue!!! We have been paying our bills sincerely on time and this is what service we get??!! All I want is a reduction in my bill for this month since it was down and we were NOT able to use the internet at all. Please help. Thanks, Nutan.