BSNL Karnataka — Delay in transfer

Dear Sir/Madam,
I am using bsnl connection for past 6 month. Recently i shifted my house from vijaynagar to RPC layout. I have given application for transfer on 6th july at vijaynagar bsnl office. but still now i did got any reply from any of the office. when i queried with vijaynagar office, they told that the order has been transfered to RPC layout bsnl office. when i queried there, they told it is shifted to chandra layout bsnl office. After all these transfers which took a month, finally when i queried with chandra layout bsnl office they told we dont have any line for you. so you a have to wait untill any of the previous connection is withdrawn.
i dont think any of them going to withdraw a bsnl connection.
i am in dilamo whether to keep bsnl or not?
could please help in resolving this ?

Thanks and Regards
Avinash