BSNL — Free SmS service not provided as per the plan subscribed

Address:Karnataka

I am using the BSNL Sim card with the number No.[protected] and I have converted my bsnl sumo plan to KTK-MITRA plan by recharging as per the instructions provided by the bsnl website & according to which i am suposed to get 200 local SMS daily free but i just got the free SMS for starting 3 to 4 days after that i have not got free SMS & when i call up the customer care number my call is put in the Que for hours together & without any response disconnected.
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i am using bsnl from 2008 My No [protected] now using in excel power plan so i am converted in ktk mitra plan how to doing?

BSNL — service not provided as per plan

sir
i had applied for jai jawan plan in bsnl. they provided me plan as per application but they don't provide service as per plan.
i gave 2 bsnl phone no. for free call. but they don't activate the same.

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