[Resolved]  BSNL, Kolkata — Wrong Bill

BSNL,
Kolkata.

Kindly assign USG301 code to phone +[protected] & send internet bill @ Rs.500pm for December, 2008-December, 2009, with deduction @Rs.250pm already paid in excess from December, 2008.
Please send a letter stating that the deduction has been approved.

Please send a revised bill for Rs.172 for March, 2009 which seems to be paid Rs. 922-750 = Rs.172, where the deduction amount is Rs.250pm for 3 months during December, 2008-February, 2009.

It is astonishing that you have reduced selling price, but bill @Rs.750pm basic is coming. BSNL employee been telling internet bills @Rs.500pm basic should have arrived.

We have received a flying phone call from Mr. Ujjal Adhikari, 2360 telephone exchange (Internal section), 1st floor, stating that phone call from 2nd line for internet is free as the internet connection is for unlimited download, this way the Sulabh II lock has been removed without written application, please return the call charges of Rs.6575.20:
Arrival Charge
Month

May-08 37.20
Jun-08 102.00
Jul-08 358.00
Aug-08 1688.00
Sep-08 4390.00
Total: 6575.20

We have received phone call from BSNL office, General Medicine department, Medical College, College Street, Kolkata that application for deduction of Rs.6575.20 has been approved.

Please send bill with deductions stated above.
[protected].
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

kolkata telephone bsnl — wrong deduction of call charge

Rs 30 has been deducted from prepaib amount from my mobile no, [protected] on 7.3.2011. i lodged a complaint no. CO7CD287799 with customer service cell on 7.3.2011. uptill now i have not received any reply as to why the deduction was made. I need clarification

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Sanchar Nigam [BSNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    15954
    Pending
    0
    Resolved
    6087
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
    View all Bharat Sanchar Nigam [BSNL] contact information