[Resolved]  BSNL — BSNL LANDLINE & INTERNET PROBLEM FROM DEC 2010

Address:

South 24 Parganas, West Bengal

DEAR SIR,
I am a customer of BSNL Broadband under 500 combo night unlimited pack.landline number is[protected].I am facing problem with my landline connection.I have disappointed with the BSNL service.My BSNL landline goes blank after every 1 or 2 week from december 2010 till today(no dial tone).Every time when the problem started i register complain within 24 hours.But I got service from BSNL(HARIDEVPUR exchange) after 3days(or after 1 week).Amazingly i can't get the clear tone from landline speaker after the service.It sounds a buzzy tone with the dial tone.I cannot get the clear sound of the person of other side.And it also effect my internet connection too.My internet connection link stops after every 5-10 minutes.The link stable after restarting the modem.I really disappoint with this service from BSNL.In the current month (march 2011) i have not got the connection atleast 14 days!!!JUST IMAGINE!!!

I am really disapponinted with the service.Currently there is no dial tone on my land line from 5 days.i am using internet using mobile phone.I made a complain also.please attend the fault as early.