BSNL Landline — Landline not working properly "VERY NOISY LINE " from more than 1 year

Address:

Agra, Uttar Pradesh

Sir / Ma'am,
I have a landline connection with BSNL, phone number[protected]. The landline is not working since MARCH 2011, it has been more than a month now. I have tried various options placing complaint with the BSNL office to get the issue rectified, MADE COMPLAINTS ON 198 AND EVEN ON 1500 for more than 4 MONTHS with not a productive response there is no option left with me other than this complaint forum.
This is not the first time, this has happened earlier also and many times for more than 15 days. There is a waiver of rental if the landline is disconnected for more than 15 days. But the bill every time is generated with the rental charges and I'm paying the the bill each and every time. We have logged several complaints on this issue.

Still my phone is out of order and I am help less .what to do and how to proceed the matter to get a better service

If this complaint forum is really worth, then this would be my last and final option.
This is humble request to concerned authorities to take this forward and offer some help in getting my landline fixed.

Hoping against the Hope!!

"THIS IS MY LAST COMPLAIN AFTER THIS I' AM NOT GOING TO PAY THE BILL REMEMBER MY WORDS".

HARSH CHOPRA