[Resolved] BSNL LANDLINE AND BROADBAND CONNECTION — NO RESPONSE ON SHIFTING OF CONNECTION

anurag garg

from Hyderabad, Telangana

Address:

Vadodara, Gujarat

I HAD APPLIED FOR SHIFTING OF MY LANDLINE AND BAROADBAND CONNECTION ON 3RD JULY 2010 AT FATEHGANJ OFFICE OF BSNL IN VADODARA AND TILL DATE THE CONNECTION HAS NOT BEEN SHIFTED DESPITE SEVERAL FOLLOW UPS. ITS SEEMS BSNL PEOPLE ARE LEAST INTERESTED IN CUSTOMER SERVICE AS WELL AS REVENUES TO BSNL.
MY CONNECTION WA TO BE SHIFTED FROM NIZAMPURA EXCHANGE TO CHANAKYAPURI EXCHANGE DUE TO CHANGE OF ADRESS.
MY OLD LANDLINE NO. WAS 2771873 WHICH WAS APPLIED FOR SHIFTING.
THIS SHOWS THE DIFFERENCE BETWEEN A PUBLIC AND A PRIVATE SERVICE PROVIDER.WHICH WILL LEAD ME TO SHIFT TO A PRVATE SERVICE PROVIDER.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Shah Dilipbhai P.

from Bengaluru, Karnataka

Landline & Broadband — No response complaint

Dear Sir,

I have Landline & Broadband Connection through[protected] since last one and half month we could not get continues connection of internet for the same. I had complain frequently but I could not get any proper answer. In day we are trying more then 40 time but nobody is ready to attained our telephone ( Panigate Exchange, Vadodara). In a private section their max. time limit is not more than 16 hrs. within this time they have to solve this problem otherwise they are suppose to increase our internet hrs. accordingly.

Kindly look in this matter and solve this at early hrs.

Thanking you and awaiting for your return reply.

Your’s faithfully,

Dilip Shah

Suthakar.T

from Bengaluru, Karnataka

Broadband — Shifting of landline with broadband facility

I have applied for shifting of landline with broadband facility ( number +[protected], by April, 29-2009, which is not transferred yet.When I approach the local exchange authorities for inquiring about this, the way they respond is much annoying.They talk as if they are giving something free of cost.Past one month I am not given the facility and the lousy people charge me for this?
I wrote a mail to the customer care (?) center too, but in vain.No any response for that too.
Will anything happen based on this complaint?