[Resolved]  BSNL Landline and Broadband Services — Shifting of telephone and restore of services : Pending for more than a Month

Subject:Waiving of Rental and Broadband charges of 2412899 for the month of Feb-2009.

Sir,

I had applied to BSNL Udaipur office on 31st January 2009, for shifting of my telephone no. 2412899 from my earlier residence at Amrit Bhawan, old Station Road, Udaipur to my new residence at 50, Subhash Nagar, Udaipur. I had also requested at the time of application for an immidiate disconnection of the telephone from my old residence.

However, the telephone has not been shifted even till date (5th March 2009) to my new residence.

As such, the Landline and Broadband services have not been rendered to me for more than a month by BSNL. Hence, as per norms, the rental charges of my telephone bill for the month of February 2009 have to be waived, for which I am entitled.

I also request you to arrange for waiving of Rental and Broadband charges of 2412899 for the month of Feb-2009, as well as shifting of my landline[protected] at the earliest, so that I am not deprived of the services any further. Per norms, I will also be entitled for a waiver of rental charges for March 2009, if the services are not restored even uptill 10th March 2009.

Request you again to please do the needfull at the earliest.

Thanking you
Yours sincerely

K. G. Mathur
50, Subhash Nagar,
Oppsite B.N. College,
Old Station Road,
Udaipur-313001 (Rajasthan)
Phone[protected]