[Resolved]  BSNL Landline — Shifting of Landline

Dear Sir,

We are your existing customer of land line[protected] with Broadband facility. we have taken this connection to use of only internet.
Recently we have shifted our house in same area(gandhinagar, near RTC X roads) and applied for shifting of phone line on 20th of last month and requested taht phone to be shifted by 1 st of this month.

pl find below for the WO details.

since 1st of this month we are calling Ashok Nagar BSNL office everyday and they are telling that they will come. since 10 days same thing. we are very upset by this as we need internet daily. Even we asked that if shifting is not possible, pl let us know, so that we can go for any private broadband connection. But still the same, no response from them.

Hence, kindly I am requesting you that pl do the needful in order to shift our phone line.

waiting for favorable reply.

Best Regards,
Srinivas.G
Petrofac International Ltd.





----- Forwarded Message ----
From: "[protected]@BSNL.CO.IN" <[protected]@BSNL.CO.IN>
To: [protected]@YAHOO.COM
Sent: Thursday, December 11, 2008 12:23:51 PM
Subject: BSNL Customer Care Update

Dear GUTTLA

Thank you for using BSNL customer care portal. Your request for General Complaints has been updated by us.

The Request details are as follows :
User Name : GUTTLA
Service Type : General Complaints
Portal Request ID :[protected]
The Updation details are as follows :
Request Status : Request is Completed
Remarks : U R REQUEST IS FORWARDED TO AM/DE/SDO WORK ORDER NO IS ME210286 PENDING AT OUT DOOR IF FURTHER CALL 27545757 AM/27661344 DE

For any further information, you can mail at [protected]@BSNL.CO.IN

You can alternatively call at [protected]

Regards
BSNL Customer Care
http://portal.bsnl.in/bsnlcca/login.aspx