[Resolved]  BSNL Landline — wrongly charged

Dear Sir

Im using the landline of bsnl for the last 12years but from last couple of months we have also taken BSNL Broad Band i am very much dissatisfied with BSNL service. my number is[protected]. i am just booking the complaints for the last 30 days, Even went to BSNL office Faridabad also have problem in Bsnl broadband So many times i complan in BSNL Office but no received any reply till now.. And now my BSNL phone is not working from last 15 days This problem raise in every months

Besides all above problem BSNL ..is also proving that they really want to shock their customer reason is In My Last bills i got bills of Three thousand (3000)which was almost thrice of our normal bill.when we asked to GM of BSNL Faridabad he said we will ask detail dill from his head office...Till date no detail i got/Recd...But this is not enough ...now i got the bill of amount of RS 17000 ...This is too much...Now.I don't know why BSNL person dont think even single time they are service provider or what??????

They want to harass their Customer and always looking for different ways to harass their customer.

Can any one give answer?
Or

Do I need to appeal to the highest authority of bsnl to look into the matter and compensate for the My loss.


A very dissatisfied customer


Shashi Lohomord
H.no-591, Sector-10
Faridabad-121006
[protected]

Sir the plan of broadband (internet) is switched to unlimited.Rs 750/- month on this land line on dt.[protected]. but the bill is coming as per old plan.sir please do the needful.