[Resolved]  BSNL Landline — Irresponsible Response From BSNL Officers

Dear Sir,
This is Manas Pattanaik from Bhubaneswar, We used BSNL land line from last 10 years. Recently we used the BSNL land line no[protected]. Now we have shifted our residence on June 04th 2009. On 15th June 2009 we deposited the form for shifting the Land Line to our new address. One month passed Land Line was not shifted, then I follow up with concern JTO Mr. Pradhan ([protected]) of BJB Nags Exchange about shifting. Every time he told we will do it within 2-3 days but nothing happened for another 15 days. His reply was, we have to laying cable & our contractor is not free to do this. Then I contact SDO Mr. Padhi, he told the same thing but give a sugestion to use a WLL until the Land Line is connected. After 10 days of deposited the form of WLL we got the WLL phone. But on Aug 17th that WLL phone outgoing is barred. Till that day we did not received the bill at all, for this again I contact JTO Mr. Pradhan, he told nothing to worry we will connect the Land Line. After few days cable was laid upto our residence wall where we have the point without connection. Then for connection of Land Line I regularly follow up with Mr. Pradhan, every time his answar was we will do it tomorrow dut his tomorrow is never comes. Then on 22nd Sep 2009 I met with SDO Mr. Padhi at his Office & he assure that any how Land Line will be connect on 24th Sep 2009 that means today. Today nothing is happened, so I went to BSNL Office to meet Mr. Padhi but he was not in the Office, so I met JTO Mr. Pradhan again he told me the same thing that they will do it tomorrow. For this reason only I mail today to solve this problem.

The telephone is in the name of Sarat Chandra Pattanaik my Father who is retired Sate Govt. Officer. Telephone no is[protected] I also plan to take BSNL Broadband after shifting the Land Line but due to this attitude of BSNL Officers I think not to take BSNL Broad Band at all.

Now I think due to this attitude of BSNL officers lots of people prefer to use other company's Land Line or Mobile Phone. I am also using BSNL post Paid Mobile for last 8 years & I am satisfied with this.

Your early respone is awaited.

Thanks & Regards
Manas Ranjan Pattanaik
Plot no -58, road No - 3,
Gangotri Nagar,
Sishupal Gargh
Bhubaneswar - 751002
Mobile – [protected]