BSNL Landline — 1% DISCOUNT WILL NOT GIVEN IN ONLINE PAYMENT.

RESPECTED SIR,

I AM THE USER OF BSNL LANDLINE. IN THE BSNL PORTAL DISPLAY THAT IF THE BILL HAVE PAID ONLINE THAN 1% DISCOUNT WILL BE GIVEN IN NEXT BILL. SIR I HAD PAID MY BILL ONLINE LAST FOUR MONTHS STILL I HAD NOT RECEIVED 1% DISCOUNT. LET ME KNOW ANY PROBLEM IN THE BSNL PORTAL. I HAVE REGISTERED A GENERAL COMPLAINT IN THE BSNL SITE TWO TIMES BUT NO RESULT FOUND.
MY PHONE NO. IS 227771 (JAGDALPUR) C.G.)
UNIQUE ID NO. IS : [protected]

COMPLAINT NO.[protected] DT.[protected]
COMPLAINT NO.[protected] DT.[protected]

TWO TIMES I HAD SUBMITTED COMPLAINT BUT NOT REPLY BY BSNL.
THEREFORE I HAD SUBMITTED THIS COMPLAINT TO YOU FOR TAKING SOME ACTION DELAY IN SOLVE THE PROBLEM OF COUSTOMER.
PLEASE TAKE SOME ACTION AND REPLY SOON.