[Resolved]  BSNL Landline — No facility for new line

Address:Kanchipuram, Tamil Nadu

In this 21st century can you believe that there is a locality for which there is no facility for providing landline telephone. I am staying in madambakkam near Selaiyur in a flat where there are more than 25 flats and when we approached BSNL rajakilpakkam for new lines their reply was "there is no feasibility for lines to your building because no fiber optic cable was laid as we thought the area would not develop". can you bear this and there are no good private operators with a wired line and after 4 months in the month of April 2011 they extended line from the road to our flat and said within next 10 days you would get a line and now the whole of May is over still no one from BSNL has turned up and the things are left as such.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

BSNL — Non-installation of BSNL landline facility

I have submitted an application form for acquiring landline connection of BSNL one month before. But till date no action has been taken. I reside at Narendranagar, Nagpur.
We live in Madambakkam as well with 6 families in our Flats. We wanted to take broadband connection. At this time one BSNL marketing rep called Manickam from BSNL Shoppe T-Nagar came to our hose and said there is feasibility in Madambakkam. Also, he said he can get me the broadband connection within 2 working days. Today it is over 20 days in Sept and no one turned up. I spoke to the owner of the BSNL Shoppe called Arulraj and that Joker is more a rowdy than an entrepreneur. He refuses to return by money and said "Do what you can". You will have to wait for few days, possibly months to gether if you need connection he said. I didnt know whom to complain and so i am writing here. So, now i have given 700/- Rs and guess i have lost it for good.
Arul Raj and Ragavan are really frauds.. Do not prefer BSNL shoppe in USMAN road, Opposite to Chennai silks.

They cheated me Rs.2750 without refunding even though there is no feasibility. (today it;s 5 month since I paid the money but they never pick my call)

I have already filed a complaint against local Police.. waiting for a favorable resolution.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Sanchar Nigam [BSNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    15955
    Pending
    0
    Resolved
    6087
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
    View all Bharat Sanchar Nigam [BSNL] contact information