[Resolved]  BSNL Landline — availability of discounts

Address:

Thiruvananthapuram, Kerala

sir
I AM A CUSTOMER OF BSNL LANDLINE WITH NO.[protected] [R. SIVARAJAN] AND BROADBAND[HOME PLAN UNLIMITED 500] SINCE I AM A KERALA GOVT. EMPLOYEE I HAVE APPLIED FOR THE 20% DISCOUNTS ON BROAD BAND TARRIF. BUT THE BROADBAND CUSTOMERS OF THE ABOVE PLAN THE MINIMUM FREE CALLS HAVE TO BE INCREASED FROM 75 TO 150 AND THE MONTHLY RENT WOULD HAVE TO EXEMPT FROM THE BILLS. I HAVE APPLIED FOR THIS DISCOUNTS DURING THE MONTH OF OCTOBER 2010. BUT ONWARDS THE ABOVE DISCOUNTS ARE NOT APPLIED IN THE BILLS TILL DATE. ON MY CALCULATION AN AMOUNT OF Rs.300/- EACH. I HAVE NOTICED THIS GRIEVENCE IN SEVERAL TIMES TO THE AUTHORITIES OF SSA CHIRAYINKEEZHU- ATTINGAL. BUT THERE IS NO RESPONSE IS SEEN IN THEIR PART. hENCE I REQUEST YOU TO TAKE NECESSARY STEPTS IN THIS REGARD

MY RECENT BILL ACCOUNT NO. [protected]