[Resolved] BSNL Landline Connection — outgoing facility barred

BhagiNarayanan

from Muluppilagadu, Kerala

Address:

Kannur, Kerala

Telephone bill dated 50 Apr 2011for the period from 01 to 31 Mar 2011 received by me on 26 Apr 2011 and the payment of Rs 511/- made on next day 27 Apr 2011 vide Branch PO vellora receipt No 0343.
My telephone No is [protected]-251720). Even after paying the bill before time, the computer message was getting stating that the bill has not been paid and from 02 May 2011 the outgoing facility has been barred on the said telephone. This shows the lack of coordination within the department and the result - the customer is facing difficulties.
May I request the concerned authority to do the needful for getting the outgoing call facility restored in the telephoneNo 251720 without any delay.
Regards. Major Narayanan PV

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Goutam Ganguly

from Mandleshwar, Madhya Pradesh

Land line BSNL telephone — outgoing facility blocked by authority

Due date of bill payment for[protected] telephone was 27.08.09. My a/c with SBI has been debited on 22.08.09 vide a chq 708921 dt 18.08.09 for Rs.479.00 ( the bill amount). But from 27.08.09, the outgoing facility of my phone has been suspended and one voice record is going on for paying the bill. I have lodged a complaint vide docket no.A 5912 on 28.08.09 . I am surprised that the Telephone authority may be suffering from communication/ co-ordination problem with the Bankers, but Subscriber like me have to face the sfferings? My mother, she is 90 years old, stays with me. For different reasons we have to contact the Doctors, mainly at night. Now I am in fear, how long it will take to regularize my telephone facility. Please do something to help me.--- Goutam Ganguly