[Resolved] BSNL Landline — Telephone remains out of order most of the time

san1_dgp

from Kolkata, West Bengal

Address:

Bardhaman, West Bengal

Hello Sir,
This is to inform you that my telephone remains out of order most of the time. Its the problem with all the connections from our sub-exchange.

My telephone number is [protected]
Sub-Exchange - Ichhapur
Exchange - Durgapur

Inspite of repeated complaints, the service has not improved. It remains out of order for days, then after the technician comes, it becomes ok for few hours and then the same problem continues.
I pay around Rs. 800 - 1000 as bill to the BSNL on bimonthly basis. This type of service is pathetic to say the least and its causing a lot of harassment to us.

I will be grateful if you kindly look into the matter.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

DD RATHOD

from Gurgaon, Haryana

my telephone number is 270842 dead from 17/06/2010.I complaint gived on same day but still is dead.So do needful from your side.

birenhazra

Hello! My dear BSNL Land-line Telephone Controller,

My land-line No. is [protected]. You can verify from your end that how many days the line became functional since last year and even now. It is ridiculous to find that you are charging us without rendering any service. My line remains dead and your local maintenance and other operational assemblies are equally competent that you can easily understand and verify.

My line used to be a bit in order during my friend, Mr. C. S Chattopadhayay's tenure together with Mr. Dhananjay Ganguli's active help. Now the utter rubbish administration is practically sucking us without rendering a service of one paisa.

Very soon I will be lodging a serious complaint to appropriate bodies.

Either you keep the line functional or detach it with official intimation.

You don't deserve any good gesture even.

Dr. Biren Hazra
26, Debi Chaudhurani Path, SAIL Co-operative, City Centre, Durgapur 713216. Dist Burdwan, West Bengal.
Mobile No. [protected]

Dean (Academic & Planning), Professor & HOD (AS&H),
DIATM, Rajbandh, Durgapur 713212, West Bengal.