[Resolved] BSNL Landline — Reconnection Delay | |||
I have a BSNL Landline with tel no[protected] which is in my Ex husband's name. After the death of my husband i was out of my house for a couple of months to cope up with the loss. I am a 69 year old widow now and i have been visiting the Madgaon telephone exchange for reconnection but they ask me to get an application signed by the holder of the phone i.e my late Husband Mr. Thomas Pereira. Since I am not able to get his signature they asked me to fill uo some forms which have to be notarised by a lawyer. I did the same and went back to them. Now they ask for proof that I am my husbands wife and also an affidavit if I am not able to produce a marriage certificate which was solemnised 50 years ago. I am still without a phone and i live alone in my house which has no proper mobile coverage too. BSNL now has posted losses for which the above example is sufficient proof. If procedures of reconnecting a line at the same premises is such an issue. I would like to know how best I can get my phone reconnected. I would be writing to the telecom ministry at delhi too about my plight and the harassment meted out to me. Santana Pereira Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
I have a bsnl connection bearing Number[protected] at Chakka, Thiruvananthapuram in the name of Smt. Sacheedevi V.G ( My mother). It was disconnected last year. Several time I have registered complaint for repairing. But even after repeated request The telephone is no yet reconnected. At that time their explanation was there is no staff to repair. Now it is passed one year. I may request to enquire into the matter and please reconnect our telephone.
Please connect the bsnl land line connection bearing number [protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
38%
Complaints
15954
Pending
0
Resolved
6087
![Bharat Sanchar Nigam [BSNL] Website](/img/bn/www.svg "Bharat Sanchar Nigam [BSNL] Website"){kind=small}
![Bharat Sanchar Nigam [BSNL] Address](/img/bn/location.svg "Bharat Sanchar Nigam [BSNL] Address"){kind=small}
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
10th of this month i.eAUGUST the pending bills cleared and also give a request letter subbmited at ravulapalem bsnl office for reconnection, they said the reconnection force within 24hours, but know also reconnectin not give our phone several times complaint to kothapeta offce from last two days they said reconnection within one our, I feel very bad for the response of your staff.