[Resolved] BSNL Landline — wrong billing

nagaraja reddy n

from Delhi, Delhi

Address:

Krishnagiri, Tamil Nadu

November 2010 bill was Rs 3684.00 but in wrong bill is Rs 3000.00 as LL Debit Accessory/Facility

i've given written complaint on 28/12/2010 but no responce . I've not paid bill .Later they disconnect the service in first week of Jan'2011.

Again they send the Bill for the Dec'2010 for Rs 4089.00. I've not paid.
Again they send the Bill for the Jan'2011 for Rs 4298.00 but paid Rs4089.00 throu the cheque on 18/02.2011 but till the date phone is reconnected.
I am claiming the problem I am facing due this in term of money , time and agony.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

dipen dey chowdhury

from Delhi, Delhi

BSNL — wrong payment of landline bill

Dear Sir, On 29th January 2010 I have paid my land bill to your canning street office,the amount was Rs529/- bill no: 08703459 No: U 0060918 dt 29/01/2010 number of land line was273574 in the name of Tarikul Seikh, but actually I have to pay the bill in the name of DIPEN DEY CHOWDHURY ,TELEPHONE NO: 2643993,CONSUMER NO: 1072870 BILL NO: 88703459,THE AMOUNT WAS RS. 532/-,I don't understand how the counter clerk accept the bill and paid. The bill amount has been credited to wrong account.
In this regard I have written so many times but got no fruitful result. I shall be glad if you kindly refund my amount so that I can pay my bill in write place.

Yours faithfully,
DIPEN DEY CHOWDHURY
27, SARADAMONI ROAD
ASHRAMPARA
P.O.SILIGURI
DIST. DARJEELING
PIN : 734001

bsgusain

from Ranchi, Jharkhand

BSNL is billing its customer without any justification.They know that customer will have to pay their bills because it reaches them two days before last date of payment.You keep complaining, no body will listen.Can't there be an alternate to this Bogus service.I am using Home plan 500 and paying 3500/-every month .Can we not disconnect the service online?