BSNL Landline — Landline out of order size 11/2 month

Address:Maharashtra

Our Land Line[protected] is not working since 45 days, my parents age 70yrs were in touch with Palghar Telephone Office as well local Kelve office for more than 3 times.
Still phone is not working, for aged person it is difficult to reach Palghar Office frequently.
Our address is
AT& Post :- Kelve-Jasodi,Tal-Palghar,Dist-Thane,Pin-401401.
Please let us me know what more I need to do to get my landline repaired.
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I am S.MOHANDASS

I have taken Bsnl landline connection for the purpose of Internet connection three months ago but within that period the net connection had problem for three times. Very bad consumer service. At present 10 days net is not connected.

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