[Resolved]  BSNL-Landline Phone[protected] — [protected] PHONE IS NOT WORKING.

SIR,

THIS PHONE IS NOT WORKING SINCE LAST EIGHT DAYS. WE HAVE LANCHED THREE TIMES COMPLAINT ON 16/6 - 033166,
18/6 - 033342 &
20/6 - 033394.

EACH TIME PERSONS ARE COMING AND SAYING YOUR PHONE WILL START IN NEXT 2HRS BUT AFTER THAT THERE IS NO RESULT.

ALSO, I HAD CALLED TO YOUR SUPERVISOR ON[protected]DATE 21.06.08 @ 1520HRS) THAT TOMORROW SUNDAY PLEASE ATTEND THIS COMPLAINT ON PRIORITY AS PHONE IS NOT WORKING SINCE LAST EIGHT DAYS BUT THAT STAFF MEMBERS BEHAVIOR IS VERY WORST WHEN I ASKED THE NAME TO WHOM I GIVING COMLAINT. THEN HE SAID THAT WE WILL NOT DO ANYTHING IN YOUR COMPLAINT, WHAT WHERE POSSIBLE U WILL DO? FINALLY THIS PHONE IS HANDED OVER TO MR.PANCHOLI AND ANSWER IS ROUTINE PHONE WILL START BY TODAY EVENING.

PLEASE ADVICE THE OFFICERS THAT CUSTOMER CALLING WHENEVER THEIR PROBLEM IS NOT RESOLVING THROUGH NORMAL COMPLAINT SO PLEASE GIVE THEIR PERSONAL ATTENTION IN SUCH TYPE OF COMPLAINT.

WAITING FOR YOUR EARLY REPLY AND HOPING THAT THIS PHONE WILL NORMALISED ON MONDAY.

REGARDS,
CHIRAG MODI
[protected]