BSNL Landline — disturbance,very noisy

Address:

Coimbatore, Tamil Nadu

sir,My telephone no. is [protected],and i have the problem of very disturbing noise,humm,while i receive a call on the phone,i have made a complaint regarding this and the docket no. is [protected] and the comn ID is the same,were the problem is not yet rectified.,for the past 2,3 months.Will it be got corrected or not asap.,
What can i do next,how much time we customers to be patient with these services.,
Please do the needful immediately.

thank you sir.