BSNL — stop radio service

Address:Maharashtra

My mobile number is +91 [protected]. I received the Message from 2 year back, that I have been "Successfully" charged 19/- for unwanted Radio Service.. that too without my concern. Atleast I did not expect this kind of cheap tactics by Public sector company like BSNL. From then I have been charged 19/- each month (i.e., Rs. 556/- till Dec. 2011).
When I contacted the customer service center regarding this issue, they give me a reply that, I pressed some buttons while talking to somebody and that’s the reason for enabling the Radio Service... Ridiculous...
In November 2011 i also make complant in Jalna BSNL office to stop this service. The consert officer assured me that from next month It will be stop.
Dear BSNL, Even if any type of such arrangement is there in your system, it is your minimum responsibility to send a request to me for confirming weather this facility enable or not.
Further whatever procedure they gave to unsubscribe from this scheme simply did not work. So, I here by request the concerned authority to take action against such schemes and refund my Rs 556/- talk time. Also unsubscribe me from this service.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Sanchar Nigam [BSNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    15954
    Pending
    0
    Resolved
    6087
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
    View all Bharat Sanchar Nigam [BSNL] contact information