[Resolved]  BSNL Mobile — caller tones down loaded without permission

dear sir
it is shocking to note that on 25 of july some caller tone was downloaded on my mobile without my permission
not only this but they charged Rs. 20 + 12 for the same
the tone is so uncivilised that i feel ashamed to contact if some gentle person dials me. this is the height of negligience and cheating on the part of company. you can just think how hundreds of illeterate persons who use bsnl are cheated in this way.
not only this the caller tone will be automatically renewed after month and they will again charge the same amount
if you can remove this bloody tone i will be hightly thankful to you
Dr C.P. Dosi
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