[Resolved] BSNL Mobile — Amount Deducted for RB Tone

benoyc

from Ottappalam, Kerala

Address:

Kerala

I am a BSNL Mobile customer from Kerala. I activated the Ring back tone facility in my mobile number and the Provider deducted Rs.40/- on that day . But The BSNL simply plays their tune instead of my choice selected. I complainted twice the days and repeat the same message that wait for 24hours more. Now its three days over and now what can I make a move.
Please help

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Aug 13, 2020

Complaint marked as Resolved

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Comments

anju rani

from Mumbai, Maharashtra

wrong information for castmer care date 15/09/11
castermer care not submit to camplain
talk to exachange, exchange no action

reacharge 500/-date 9/9/11, 15 sept talk to castermercare i am info to 500 reacharge (bsnl to bsnl free service local & std)my call rate .70 paise per minte, i ask minimum call rate offer, 3 /-rechage for 49 paise per minute,
than repeat onther casterme care also same info.
than complain 16/9/11 bsnl to bsnl local free, bsnl to bsnl std chhargable
castermercare name (pratap) has info to 5/-reacharge than bsnl to bsnl std free
no banifit so for, next date complain castemer care no complain entry ple contect to bsnl exchane
castemer care behavior is very bad
my mob no [protected]