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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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38%
Complaints
15953
Pending
0
Resolved
6087
![Bharat Sanchar Nigam [BSNL] Website](/img/bn/www.svg "Bharat Sanchar Nigam [BSNL] Website"){kind=small}
![Bharat Sanchar Nigam [BSNL] Address](/img/bn/location.svg "Bharat Sanchar Nigam [BSNL] Address"){kind=small}
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
On 10/08/2010, I have made flexi top up for Rs.110/- through a dealer whose mobile number is [protected]. But till date, no amount is credited to my account and I have lost Rs.110/- . I have registered a compliant through costomer care on 13/08/2010, Docket no. is KL[protected]. After registering complaint I have called the customer care executive, several times but the reply was the status is not available. Kindly look into my matter.
Yours
Darsana.D ([protected]), Kerala, Ernakulam