[Resolved]  BSNL Mobile services — radioactive is not deactivating

AS I am user of bsnl mobile services, but facing some serious problem due to unfair and irresponsible behaviour of the bsnl costumer care services. firstly how radio active get activated on my mobile I don't know that.which reduces my balance Rs 25/month ;last date of performing month(problem in advance instead of a good service).Not only this when I call costumer care of bsnl they ask me to call 1255533 which will give me options to get deactivate this, having charges Rs 5/min although I called it several time but no options are available there(a greedy service provider, only want to make fool there costumer to earn money)...
Till dated (feb 04)my radio active is not deactived..If it will not deactivate this month then disconnection will be the best way get ridoff of this helling service...and also I will file a case in consumer forum to compansate my financial & mental harassment...