BSNL mobiles — Do Not Call Complaints

BSNL mobiles — Do Not Call Complaints

N Nandini K Oza from Indore, Madhya Pradesh

I had registered with do not make call last year itself and yet I continue to receive unwanted and unsolicited sms on my mobile. I had also made a complaint under DNC and my complaint number is [protected]. Most times these sms come in the middle of the afternoon while I am sleeping and sometimes even after 10 at night. I have two land lines and have kept my mobile strictly for emergencies so that my family can call me.I do NOT wish anyone else to disturb me on my mobile. My mobile is strictly for my very personal family members. How do i get rid of this menace? Who do I hold accountable? Was this information helpful? No (0) Yes (0)

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Comments

Shettigar

from Korampallam, Tamil Nadu

Dear sir,
I am P. Nagesh Shettigar, using bsnl prepaid mobile since about 10 years. I am using mobile No.[protected]. My complaint: I am getting regularly service sms in my mobile without my consent, some of the numbers are deducting amounts from my prepaid balance. Those are[protected]JOKES duducting Rs.30/-,[protected]HMSHAKAL Rs.10/-, 59595015 LOVE TIPS deducting rs.15/-, 54000010 HAMSHAKAL RS.10/- THRICE IN A MONTH, 56505 - PHONE BACKUP deducting rs.30/-. Total around Rs.100/- is deducted from my balance monthly without my consent. I have already complained so many times to your customer service centre, bangalore, no use. As per their advice, I have sent sms DND ON 18.05.2011 AND ON 22.06.2011, but no response. I am getting daily service sms regularly and amount is deducted monthly. Sometimes twice monthly. On 30.06.2011, your customer care has registered the complaint under No.F30KA188147 and they said within 24 hours all unnecessary service sms will be stopped. But unnecessary sms are not stopped till now. I would request you to kindly look into the matter and my request is ceded immediately.

With regards,
P. NAGESH SHETTIGAR,
BANGALORE.
04.07.2011 04.35pm