BSNL modem 2 — not working

i have bought a bsnl modem type 2 from company and it is not working properly and i have contact them and they said that we will not do any thing and it is ur responsibility.note:-every comany give 1 year warranty against their product.
contact detail:-
gurjinder
ph no. 2212164
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

I needed a Wi-Fi card for MT841 which was not supplied but I was charged for it
I need the Wi-Fi card
What's its price and Model name?
Is it available in local markets except BSNL exchange
God!! i really hate BSNL broadband services. i buy a modem paying Rs.2800/- before 2years.. now that its spoilt hes telling me they gave me that modem with some offer.. All ... and they give me some wired type1 probably modem that too making me pay 1000bucks.. Their customer service is just pathetic. I dont even kno my user id even after 2years . one that they gave me notifies me its invalid whenever i try checking my usage online. I want a type 2modem only. but unfortunately i have lost my receipt of payment when i bought the modem 2years back . Dont they keep track of those things.. PLEASE HELP

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Sanchar Nigam [BSNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    15954
    Pending
    0
    Resolved
    6087
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
    View all Bharat Sanchar Nigam [BSNL] contact information